Support
We're here to help
Reach out via email or follow the roadmap to stay ahead of new releases.
Contact
Email support@halloweenphotomaker.com for account assistance, credit questions, or content removal requests.
We target responses within 24 hours during launch week. Urgent incidents are triaged manually while automated alerts are still in development.
Lost a credit without receiving an image? Mention "credit restore" in your subject line and include the timestamp of the attempt so we can top you up quickly.
FAQ
When will Google Sign-In be active?
OAuth setup is in progress. Expect Google Sign-In to go live by October 15, 2025 once credentials are provisioned.
Where can I see my remaining credits?
Credit balances will appear in the app header after authentication. For now, every new user receives two free credits.
Why is my generation stuck in 'processing'?
We are finalizing the Cloudflare Queue and worker integration. During the preview period, jobs may simulate completion. Watch the weekly progress log for updates.